Introduction
Serious Mayhem LLC ("we," "us," or "our") operates the website seriousmayhem.com and the game Moron Mayhem at moronmayhem.com (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.
By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access our Services.
Information We Collect
Information You Provide
We may collect information that you voluntarily provide when using our Services, including:
- Account Information: Username, email address, and password when you create an account.
- Payment Information: When you make a purchase, payment processing is handled by third-party processors (such as Stripe). We do not store your full credit card number or payment credentials on our servers.
- Communications: Information you provide when contacting us via email or our contact form, including your name, email address, and message content.
- Game Data: In-game progress, preferences, and interactions created during gameplay.
Information Collected Automatically
When you access our Services, we may automatically collect certain information, including:
- Device Information: Browser type, operating system, and device identifiers.
- Usage Data: Pages visited, time spent on pages, click patterns, and gameplay statistics.
- Log Data: IP address, access times, and referring URLs.
- Cookies: Small data files stored on your device. See the Cookies section below for more details.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our Services
- To process transactions and manage your account
- To communicate with you, including responding to support inquiries
- To improve our games and Services based on usage patterns
- To detect, prevent, and address cheating, fraud, or technical issues
- To comply with legal obligations
Sharing of Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We work with third-party companies that help us operate our Services (e.g., payment processing, hosting, analytics). These providers have access only to the information needed to perform their functions and are obligated to protect it.
- Legal Requirements: We may disclose information if required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share information with your explicit consent.
Payment Processing
Our in-game purchases are processed by Stripe, a PCI-compliant payment processor. When you make a purchase, your payment information is transmitted directly to Stripe's secure servers. We receive only a transaction confirmation and limited billing details (such as the last four digits of your card and billing country) necessary to maintain purchase records. For more information, see Stripe's Privacy Policy.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep you signed in to your account
- Remember your preferences and settings
- Understand how you use our Services
- Improve performance and user experience
You can control cookies through your browser settings. Disabling cookies may affect the functionality of our Services.
Data Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your information for as long as your account is active or as needed to provide our Services. If you request account deletion, we will remove your personal information within 30 days, except where retention is required by law or for legitimate business purposes (such as fraud prevention or financial record-keeping).
Children's Privacy
Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take steps to delete it promptly. If you believe a child has provided us with personal information, please contact us at support@seriousmayhem.com.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate personal information.
- Deletion: Request deletion of your personal information.
- Portability: Request a portable copy of your data.
- Objection: Object to certain processing of your personal information.
To exercise any of these rights, contact us at support@seriousmayhem.com. We will respond to your request within 30 days.
Third-Party Links
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our Services after changes are posted constitutes acceptance of the revised policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, contact us at:
Serious Mayhem LLC
Email: support@seriousmayhem.com
Web: Contact Form